How we respect and protect your information
At Farmhouse Artisan Cheese, we believe in treating your personal information with the same care and respect we give to selecting our cheeses. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Farmhouse Artisan Cheese is a specialty cheese shop located at 345 Kerr Street, Oakville, Ontario in Canada. We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
If you have questions about this Privacy Policy or how we handle your information, please contact us at info@farmhouseartisancheese.com or call us at (905) 582-9600.
When you visit our website, we use Google Analytics to understand how visitors interact with our site. This helps us improve your experience and ensure our website serves you well. Google Analytics collects information such as:
What Google Analytics does NOT collect:
Google Analytics helps us understand how people use our website without knowing who they are individually.
We only collect this analytics data after you explicitly accept cookies through our cookie consent banner. You can decline at any time, and we will not track your visit.
When you contact us through our website, we collect:
We use this information solely to respond to your inquiry and provide the assistance you've requested. We do not share this information with third parties.
If you subscribe to our newsletter, we collect:
We use this information to send you updates about new cheese arrivals, special events, seasonal offerings, and other news from our shop. You can unsubscribe at any time using the link at the bottom of every newsletter email.
Occasionally, we may collect your contact information in our shop if you request to be notified about a specific product, special order, or event. This is always done with your knowledge and consent, and we use this information only for the purpose you've agreed to.
We use the information we collect to:
We will never sell, rent, or share your personal information with third parties for their marketing purposes. We treat your information as we would want ours treated: with care and respect.
To operate our website and communicate with you, we use trusted third-party services:
Website Analytics: We use analytics tools to understand how visitors use our website. These tools only activate after you accept cookies.
Email Delivery: We use email service providers to process contact form submissions and manage our newsletter subscriptions.
Each of these services has its own privacy policy and security measures. They are contractually obligated to protect your information and use it only for the purposes we've authorized.
Our website uses cookies only for Google Analytics tracking, and only after you explicitly accept them through our cookie consent banner when you first visit our site.
You have complete control over cookie usage:
If you decline cookies, you can still use our website fully.
We take reasonable precautions to protect your personal information from loss, theft, unauthorized access, disclosure, copying, or modification. Our security measures include:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:
After these periods, we securely delete or anonymize your information.
Under Canadian privacy law, you have the right to:
To exercise any of these rights, please contact us at info@farmhouseartisancheese.com or call (905) 582-9600. We will respond to your request within 30 days.
Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
Farmhouse Artisan Cheese
345 Kerr Street
Oakville, ON L6K 3B7
Email: info@farmhouseartisancheese.com
Phone: (905) 582-9600
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.